Our newly launched TCM® Academy will give a the training seminar “TCM® Technician” May 18th in connection with AWEA 2015 in Orlando, FL.
TCM® Monitoring Department
The first of September 2014 our TCM® Monitoring Department was launched with a splashing start. Monitoring service is what the industry is looking for at the moment, as it eases daily operations along with coordinated downtime. TCM® Monitoring service lets our customers communicate with us through our Online Customer Portal, when recommended action has been given. Furthermore we detect all alarms, and inform the customers about this. This leads to a an open and daily communication between you and us, which create an relationship vital to lead an successful business.
TCM® software version 7.3.1 and 8.1.1
These two releases are packed with new features both within TCM® ocular suite, the M-System and the Site Server. To make use of TCM® Ocular suite a registration is needed from now on, which will offer a more updated and open communication between Gram & Juhl, and our customrs. The M- System has recovered a permanent fix for Shell-Shock vulnerability, and therefore this been made open source, so everybody can open it and download. The Site Server has been updated with retrospective calculations of “RMS Harmonic”, which calculations indicators for historical data. Highlights of this release include: A measurement history plot, as a new plot type in our TCM® Diagnostic Tools Program, Ocular. This plot makes it easy to get a quick overview of the turbines condition. This is completed by illustrating all alarm events accrued in a turbines lifetime, specified for each power bin. This is a handy tool in order to make the development of the components damages visible on a timeline. Furthermore a history plot can also detect the thinning of data on the server.
Also known as a Bashdoor, hit our systems late September, but just two days after the bug was discovered, it was disclosed. A shellshock is security bug, which can be planted anywhere. Our problem with this kind of bug is that it interferes with our entire TCM System, and we then came to the questions whether a new software release was needed or not? But is this is very time demanding, our developers came up with a solution to distribute a new Bach version to all our systems, without the need to update the firmware in our M-System.
New Help Desk System
Gram & Juhl improves support capabilities through our new Help Desk System – Please have a look at https://tcmsupport.gramjuhl.com
New campaign about TCM® Retrofit and Monitoring
For those interested in retrofitting their turbines with Turbine Condition Monitoring, we offer our TCM® Retrofit and Monitoring package for a low fixed monthly fee. Combine our state-of-the-art TCM® Technology with our cost-effective service for your next retrofit project.
Green smiley from the Danish Working Enviroment Authority
The Smileys are published on the Working Environment Authority’s website and allow the general public to see how an enterprise is doing in terms of health and safety. A green Smiley indicates that the enterprise has no issues with the Working Environment Authority.